Terms and Conditions

Welcome to keyway pro! The terms and conditions (the "Agreement") presented here establish the guidelines and regulations for utilising our website and services. Your usage of our website or services implies your agreement to be bound by these terms and conditions. If you disagree with these terms, please refrain from using our website or services.

About Us

keyway pro is a trading platform developed by Key Way Investments Limited, a European broker, authorised and regulated by the Cyprus Securities and Exchange Commission, licence number 292/16. Administrative Address: 18 Spyrou Kyprianou Avenue, Suite 101, Nicosia 1075, Cyprus. It offers traders a comprehensive environment and tools to monitor, analyse, and trade popular assets. Our website provides access to financial markets and essential trading tools for conducting professional activities

We are dedicated to delivering our customers the highest level of service and support. If you have any questions or concerns about our services, please get in touch with us at [email protected].

We reserve the right to update or modify these terms and conditions without prior notice. Your continued use of our website or services after any changes to the terms and conditions will signify your acceptance of those changes. Please review this Agreement periodically for any updates or changes.

Contacting keyway pro

Users can reach out to keyway pro through the following means:

  • Email or other electronic channels
  • Voice communication (including telephone)

The primary language for communication is English, and we strive to maintain a high level of proficiency among our team members. All written and verbal correspondence, as well as official documents, will be presented in English.

keyway pro reserves the right to utilise any ideas, concepts, know-how, techniques, or information obtained through user communications for various purposes, including product development and marketing. We may monitor communications to assess service quality, user compliance with this Agreement, website security, or other relevant reasons. Users acknowledge that such monitoring activities do not grant them any legal recourse or additional rights regarding keyway pro's communication monitoring practices.

Membership Eligibility for keyway pro

To qualify for membership with keyway pro, individuals must adhere to the following eligibility criteria:

1. Age: Users must be 18 or older to access keyway pro's services and products.

2. Account Information: When creating an account, users must furnish accurate and complete details, including their name, email address, and any other information requested by keyway pro for verification purposes.

3. Legal Compliance: Users must comply with all relevant laws, rules, and regulations in their respective jurisdictions, encompassing laws related to online conduct and acceptable content.

4. Prohibited Activities: The platform may not be used for any illegal, fraudulent, or unauthorised activities, and users are prohibited from engaging in any actions that contradict keyway pro's terms and conditions.

5. Account Suspension or Termination: keyway pro retains the right to suspend or terminate user accounts if there is a breach of terms and conditions or engagement in activities deemed detrimental to the platform or other members.

By initiating an account and utilising the keyway pro platform, users acknowledge that they have read and accepted these membership eligibility requirements. keyway pro reserves the right to modify these criteria at any time, and users are responsible for checking for updates periodically.

Definition Interpretation

For a comprehensive understanding of key terms, the following interpretations apply:

Account: Refers to the individual trading account maintained by the Client with keyway pro, identified by a specific account number.

Access Codes: Denotes the username and password provided by keyway pro to the Client for accessing the keyway pro website.

Agreement: Represents these Terms and Conditions governing the services offered by keyway pro.

Balance: The balance signifies the sum held on behalf of the Client in its Client Account during any given period.

Business Day: Defines a day excluding Saturdays, Sundays, public holidays, or any other holidays announced by keyway pro on its Website.

CFD (Contract for Difference): Encompasses an agreement to exchange the difference in the value of a specific currency, commodity, share, or index between the opening and closing of a contract. Gains or losses are contingent on changes in the underlying instruments' prices relative to the contract initiation price.

Company's Website: Refers to https://www.keyway pro.io.

Execution: Pertains to fulfilling Clients' orders on keyway pro's trading platform, with the Company acting as an Agent in Clients' transactions.

Financial Markets: Denotes international financial markets where financial instrument exchange rates are determined through multi party trade.

Financial Instruments: Encompasses any financial instruments offered by keyway pro as defined under applicable laws or regulations.

Transferable securities include:

1. Money Market Instruments.

2. Units in Collective Investment Undertakings.

3. Options, Futures, Swaps, Forward Rate Agreements, and Other Derivative Contracts:

  • Relating to securities, currencies, interest rates, yields, or other derivative instruments
  • Relating to commodities, either paid in cash or settled in cash at one party's option
  • Relating to commodities, physically settled and traded on a regulated market or MTF
  • Relating to commodities, physically settled and not covered in the previous point, excluding those for commercial purposes
  • Derivative instruments for credit risk transfer
  • Financial contracts for differences
  • Relating to climatic variables, freight rates, emission allowances, or inflation rates, settled in cash or at one party's option.

4. MTF (Multilateral Trading Facility): A trading facility where multiple parties can engage in financial transactions.

Other Definitions:

Operating (Trading) Time of the Company: The period within a business week when the trading terminal facilitates trading operations. The Company reserves the right to modify this period, with notice to the Client.

Order: Client's instruction to the Company to Open or Close a Position in the Client's Account.

Services: Investment and ancillary services provided by the Company to Clients, governed by this Agreement (Paragraph 5).

Transaction: Any activity this Agreement covers in the Client's trading account(s), including but not limited to Deposits, Withdrawals, Open Trades, Closed Trades, and other financial instrument transactions.

Reportable Person: An individual tax resident in a Reportable Jurisdiction, as per the laws of that jurisdiction.

Important Note: keyway pro does not accept clients identified as US Reportable persons.

Agreement Definitions for keyway pro

Number and Gender:

  • Singular terms include the plural and vice versa.
  • Words referring to natural persons also include legal persons and vice versa.
  • Gender-specific terms encompass all genders.

Paragraphs, Sections, and Appendices:

  • References to "Paragraphs," "Sections," and "Appendices" pertain to those in this Agreement.

Responsibility and Investment:

  • You bear full responsibility for your investment strategy, transactions, tax costs, and consequences arising from any performed transaction.
  • The Company holds no responsibility for the mentioned aspects, and reliance on the Company for such matters is not advised.

Trading Recommendations and Information:

  • keyway pro may offer general trading recommendations, market commentary, or information through newsletters and the Website.
  • Such information assists in making investment decisions but does not constitute investment advice.

Restricted Document Access:

  • If the document restricts access based on individuals or categories, you agree not to share it with unauthorised persons or categories.

Accuracy of Information:

  • keyway pro does not guarantee the accuracy or completeness of the provided information or the tax implications of any transaction.
  • Acknowledge that, before dispatch, the Company may have utilised the information on which it is based.

Operating Hours:

  • keyway pro's operating hours are from 00:01 GMT on Sunday to 23:59 GMT on Friday, excluding announced holidays on the Company's Website.
  • The Company reserves the right to suspend or modify operating hours, with prompt updates on its website for your awareness.

Account Registration Requirements

When creating a keyway pro account, users must acknowledge and accept the terms outlined in this Agreement. To verify and identify the user's account, necessary information and documentation (scanned copies/photos) must be provided during registration. This ensures compliance with the Company's "Client Categorization Policy."

Every keyway pro client is permitted to have only one (1) registered account. In cases where a client registers multiple accounts, keyway pro reserves the right to transfer funds or trades between accounts. This may involve closing trades on the source account during the transfer process.

Stringent verification procedures are applied to collect personal information to prevent international money laundering activities and safeguard the security of clients' trading activities. This process adheres to keyway pro's "Privacy Policy."

A declaration of authority to bind the entity to this Agreement is required for those registering as legal entities. keyway pro handles entrusted information with care, aligning with the disclosures made during the Registration process and outlined in its Privacy Policy.

Registration with keyway pro implies consent for the use of provided information related to the trading account, transactions, and interactions with the Company. keyway pro retains records of all interactions for legal compliance and potential use in case of client or relevant authority disputes.

Account Registration General Requirements

To initiate an account with keyway pro, users must adhere to specific information provisions and meet the following criteria:

Personal Information: Accurate and complete personal information, such as name, date of birth, contact details, and any other details requested by keyway pro, must be provided. Additionally, users are required to furnish a valid government-issued identification document.

Account Information: Users must select a unique username and password, ensuring the confidentiality and security of login details. A valid email address and other contact information are also mandatory.

Eligibility: Fulfilling the eligibility criteria outlined in the Member Eligibility section of these terms and conditions is a prerequisite.

Verification: keyway pro reserves the right to seek additional verification of user identity or other information to comply with legal and regulatory obligations. This may involve requesting further documentation or conducting background checks.

Prohibited Jurisdictions: Users are prohibited from opening an account or utilising keyway pro's services in jurisdictions where such services are restricted by applicable law or regulation.

keyway pro Client Categorization

Users are classified as Retail Clients, ensuring the utmost level of protection compared to a Professional Client or Eligible Counterparty. Should a user desire a re-categorization, a written request must be submitted to keyway pro, clearly expressing this preference. It's important to note that the final decision regarding any change in categorization rests solely within the company's discretion.

keyway pro Client Guarantees

By engaging with keyway pro's services, you affirm and assure that any funds entrusted to the company for trading purposes exclusively belong to you and are accessible from any liens, charges, pledges, or other encumbrances. Additionally, you confirm that these funds are not directly or indirectly derived from criminal activities.

You act individually and not as a representative or trustee for any third party unless you can provide, to keyway pro's satisfaction, appropriate documentation or powers of attorney authorising you to act on behalf of a third party.

If keyway pro reasonably suspects that client funds are associated with illegal activities or belong to a third party, the company will promptly report such incidents to the Saint Kitts and Nevis financial regulation authority. Furthermore, your account with keyway pro will be immediately terminated, and funds will be held pending investigation, with no prior notification to you. keyway pro reserves the right to reverse any transactions in your Trading Account and may terminate this Agreement. The company also retains the right to pursue legal action to recover damages caused by such occurrences.

You assert that you are either over 18 years old (if a natural person) or possess full legal capacity (if a legal person) to enter into this Agreement.

Acknowledging that all transactions involving Financial Instruments will be exclusively conducted through keyway pro's provided Trading Platforms, you confirm that these Financial Instruments are non-transferable to any other trading platform.

You guarantee the authenticity and validity of all documents submitted to keyway pro. It's understood and accepted that keyway pro cannot provide legal advice or assurances regarding the legality of services in your jurisdiction.

Electronic Trading Terms

keyway pro will furnish you with an Access Code to access the keyway pro Website and/or trading platforms, enabling you to place orders for any Financial Instrument available from keyway pro and execute Transactions with the company.

You can trade on keyway pro's trading platforms using a personal computer, smartphone, or similar internet-connected device. keyway pro holds the absolute discretion to terminate your access to its systems to safeguard both the company's and your interests, ensuring system effectiveness and efficiency.

You commit to maintaining the confidentiality of the Access Code and not disclosing it to any third party. Any action facilitating irregular or unauthorised access to the Trading Platforms is strictly prohibited.

Engaging in activities that violate the Trading Platforms for illegal gains or exploit server latency, including practices such as price manipulation, lag trading, and time manipulation, is strictly forbidden.

You are accountable for all actions within the Website using your registration information. If you suspect unauthorised use of your registration information, username, or password, you must promptly inform keyway pro. Safeguarding the secrecy of the Access Code is your responsibility, and you will be held liable for any Orders received through your trading Account under your Access Code.

keyway pro reserves the right to treat multiple Trading Accounts as a single unit, allowing the transfer of money or trades between accounts.

Monitoring your Account for any unauthorised use and immediate notification to keyway pro in case of a lost Access Code or unauthorised third-party usage is essential. You also agree to promptly notify keyway pro of any failure to receive messages related to Orders or other Account information.

keyway pro may choose not to act on Orders transmitted electronically other than the predetermined electronic methods, such as the Trading Platform.

You agree to use third-party software programs compatible with keyway pro's Data Security Protocols and follow the company's access procedure.

keyway pro disclaims responsibility for unauthorised access to information, including electronic addresses and personal data, through data exchange between you and the company or any other party over the internet or electronic means.

The company holds no liability for power cuts, system failures, or interruptions preventing system or Trading Platform use. keyway pro may ask for transaction instructions through alternative means in such cases.

The company is not accountable for potential damages resulting from transmission errors, technical faults, system errors, network overloads, or other deficiencies. Access to electronic systems/trading platforms may be limited due to such errors, and keyway pro reserves the right to suspend access for these reasons.

keyway pro retains the unilateral right to suspend or permanently withdraw your ability to use any Electronic Service, or part thereof, without notice, based on circumstances such as your breach of Agreement provisions or network problems. Termination may also occur automatically upon the cessation of any licence related to the service or this Agreement. Access may be terminated immediately if any market withdraws the service.

Financial Information Disclaimer

keyway pro, through its Services, may choose to provide a diverse range of financial information sourced internally or from agents, suppliers, or partners ("Third Party Providers''). This encompasses financial market data, quotes, news, analyst opinions, research reports, graphs, and data ("Financial Information").

The financial information available on keyway pro's website is not construed as intentional investment advice. keyway pro and its Third-Party Providers do not guarantee the accuracy, timeliness, completeness, or correct sequencing of the financial information or the outcomes of your utilisation. Various factors, including market conditions or changes in economic circumstances, may swiftly render the financial information unreliable.

You must verify the reliability of the information on keyway pro's Website and assess its suitability for your requirements. We disclaim all liability for any claims, damages, or losses arising from information on the keyway pro Website or referenced.

Orders and Trading

Clients can initiate Orders through the keyway pro trading platform. Once the Company receives your instructions or Orders, revocation is generally not possible, except with keyway pro's written consent, granted at its sole and absolute discretion.

Market requests are placed at the displayed prices on your terminal/platform, initiating the execution process. However, due to market volatility and internet connectivity, prices may change during this process.

You can appoint a representative via Power of Attorney to act on your behalf in business relationships with keyway pro. The Power of Attorney must be submitted to keyway pro along with the representative's identification documents. If no expiry date is specified, the Power of Attorney remains valid until your written termination.

keyway pro strives to execute orders promptly but does not guarantee execution according to your instructions. If difficulties arise, such as market closure or illiquidity, keyway pro will quickly notify you.

Orders are effective only during operating (trading) time and remain valid through the next trading session. The validity period is specified, and if unspecified, it's indefinite.

keyway pro reserves the right to withdraw the financial instrument from its trading platform if an underlying asset faces a specific risk leading to a predicted devaluation.

Restrictions may apply to the number and total value of transactions you can enter daily. Some markets restrict certain order types directly transmitted to their electronic trading systems, known as synthetic orders.

If your Account/Accounts have a negative balance following certain events, that negative cash value represents a debt owed to keyway pro, due immediately.

keyway pro may cancel synthetic orders in certain situations, and clients will be notified beforehand.

Refer to keyway pro's Website for details on restrictions/limits imposed on Transactions through its electronic systems and/or trading platforms.

keyway pro takes reasonable steps to achieve the best possible results for its clients during order execution.

Transactions Confirmations

Confirmation of all transactions in your keyway pro Trading Account on a trading day is accessible through your online Account via the Trading Platform immediately upon execution. It's your responsibility to notify keyway pro of any incorrect confirmations. Confirmations are conclusive and binding unless you object in writing within 7 (seven) Business Days, except for manifest errors.

You can request monthly or quarterly Account statements via email, with paper statements provided at the Client's expense.

You have the right to authorise a third party to give instructions or handle matters related to this Agreement, provided you notify keyway pro in writing and the person meets keyway pro's approval conditions.

If you've authorised a third party, you must write to keyway pro to terminate the authorization. Otherwise, keyway pro will assume ongoing approval and continue accepting instructions from the authorised person on your behalf.

Pricing

keyway pro will provide quotes at which it is willing to engage in transactions with you. Unless the Company exercises its rights to close out a transaction or a transaction closes automatically, it is your responsibility to determine whether you want to proceed with a quoted price. keyway pro establishes its prices as outlined in the accompanying terms.

Each quoted price remains effective until its expiration or the Company withdraws it, whichever occurs earlier. After such a time, a price cannot be used in a transaction instruction. Additionally, each price is applicable for transactions up to a maximum determined by keyway pro. You acknowledge that these prices and maximum amounts may vary from those offered to other keyway pro customers and are subject to withdrawal or modification without prior notice. keyway pro reserves the right to immediately cease providing prices for specific currency pairs, value dates, or altogether, at its sole discretion and without prior notice.

Market conditions may change between the time keyway pro quotes a price and the execution of your order, potentially working in your favour or against it. Prices quoted or traded by other market makers or third parties do not apply to transactions between keyway pro and you.

Refusal of Order Execution

keyway pro retains the right, without prior notice or explanation, to refuse the execution of any order at its discretion, based on various circumstances, including but not limited to:

  • Failure to provide requested documents for client identification or other purposes.
  • Suspicions or concerns regarding the authenticity of submitted documents.
  • Insufficient funds in the client's account.
  • Notification of a lost or stolen credit/debit card or other payment method.
  • Identification of a chargeback risk.
  • Adequate reasons to suspect market manipulation, insider trading, money laundering, or any activity affecting the platform's reliability, efficiency, or smooth operation.
  • Lack of sufficient available funds to cover the purchase price, fees, and commissions for an order in the Trading Platform.

In case of a refusal to execute an order, keyway pro assures that such refusal will not impact any existing obligations between the client and the company, nor will it affect any rights the company holds against the client or their assets. It is explicitly stated that any refusal by keyway pro to execute an order does not absolve the client of their obligations or the company of its rights. Additionally, clients declare their commitment to refrain from knowingly issuing orders that may trigger the company's refusal to execute, as outlined in the paragraph above.

Transactions Cancelation

keyway pro reserves the right to cancel a transaction under certain circumstances, including but not limited to the following:

  1. Fraud/Illegal Actions: Transactions suspected to involve fraud or illegal activities.
  2. System Errors or Malfunctions: Orders placed based on prices displayed due to system errors or malfunctions, whether originating from the Company or its third-party service providers.
  3. Non-Compliance with Instructions: Instances where the Company has not acted upon client instructions.
  4. Violations of Agreement Provisions: Transactions performed violate the terms outlined in this Agreement.

It is important to note that the cancellation of a transaction can only be initiated by keyway pro's Liquidity Providers and is exclusively permissible for the reasons enumerated above.

Transactions Settlement

keyway pro will undertake the settlement of all executed transactions promptly. The completion of acquiring a financial contract occurs when the contract has been customised, the premium (or margin, if applicable) has been determined, and payment has been duly verified. It is essential to acknowledge and accept full and personal liability for the timely settlement of each transaction associated with your account at keyway pro.

Client Funds

Funds designated for trading purposes will be maintained in an account with a bank or financial institution specified by keyway pro, subject to periodic review and selection by keyway pro. The utmost care and diligence will be exercised in appointing and reviewing credit institutions, banks, money market funds, payment service providers (PSPs), and liquidity providers to protect client funds. It is important to note that the legal and regulatory framework governing these banks may differ from that in Saint Kitts and Nevis. In the event of insolvency or similar events concerning the bank, client funds may be treated differently.

keyway pro is not liable for the insolvency, acts, or omissions of any third party mentioned in this clause.

Any payments due to you from keyway pro will be directly credited to the account used for depositing funds during the account opening process. Withdrawal requests will be processed promptly, and the time for crediting to your account will depend on your bank account provider.

keyway pro retains the right to set off any amounts held on behalf of you against your obligations to keyway pro without requiring your authorization. This Agreement does not confer rights to credit facilities unless explicitly agreed upon in writing.

You can withdraw funds not utilised for margin coverage without closing the account. However, keyway pro reserves the right to decline withdrawal requests that do not adhere to specified conditions in this Agreement or may delay processing if the provided documentation is incomplete.

You are responsible for any bank fees incurred during fund withdrawals from your trading account to your designated bank account. It is imperative to provide accurate payment details, and keyway pro assumes no responsibility for false or inaccurate bank details.

keyway pro reserves the right to decline a withdrawal request or suggest an alternative payment method if the conditions outlined in this Agreement are not met. If the documentation for a withdrawal request is unsatisfactory, keyway pro may reverse the request and deposit the funds back into the trading account.

Withdrawal applications will be processed within 15 working days, and any delays in payment processing by banks or payment processors are beyond keyway pro's liability.

If the Bank Account provider reverses any amount received for any reason, keyway pro will immediately change the affected deposit from your trading account, potentially resulting in a negative balance.

You explicitly waive the right to receive interest earned on funds held in the bank account where your funds are kept.

All withdrawals incur banking charges, outward transfer commissions, and additional out-of-pocket expenses. Specific fees apply to different withdrawal methods, as outlined in the indicative pricing for outward transfers.

Inactive Dormant Account Procedure with keyway pro

keyway pro classifies an account as inactive if there have been no trades or deposits for over thirty (30) days. An inactive account with zero balance is closed, and the client is notified. Inactive accounts with balances are subject to a monthly administration fee of €85, and they are closed when their balance reaches zero, with appropriate client notification.

Accounts that remain inactive for six (6) months are considered dormant. Inactive accounts with zero balances are closed, and clients are informed electronically. Inactive accounts with balances less than €99 continue to be charged administrative fees until the balance becomes nil, leading to the closure of the account with due notification to the client.

Costs and Charges with keyway pro

You are obligated to periodically pay charges as agreed upon, along with any fees or charges imposed by a clearing organisation. Additionally, interest on overdue amounts will be charged at the prevailing rates. You will be notified of any changes to charges before they come into effect.

The specific fee structure will depend on the currency denomination of your keyway pro account. The relevant fees are outlined below:

  • Value-Added Tax or Other Taxes: Any VAT or other tax obligations arising from transactions or actions performed under this Agreement are your responsibility. You must promptly settle any such obligations upon the Company's request, and the Company is authorised to debit your account with the outstanding amount (excluding taxes payable by the Company).
  • Incomplete Application Fee: If the verification of your identity is not completed within 15 days of the account opening, your account will be suspended. The deposited amount, minus an administration fee of €30, will be refunded to the originating account.
  • Inducements: keyway pro may pay or receive fees/commissions from third parties, such as Affiliates, Introducing Brokers, or referring agents, based on written agreements. This fee/commission may be a fixed amount per referred client. keyway pro is committed to disclosing additional details about fees/commissions paid to or received from third parties upon your request.
  • Fees/Commissions from Counterparties: keyway pro may receive fees/commissions from counterparties based on the frequency/volume of transactions conducted through them. The Company is obligated to disclose further details about the amount of fees/commissions or any other remuneration received from third parties upon your request.

keyway pro ensures transparency in its fee structure and strives to provide detailed information about charges and commissions to clients.

Liability and Indemnity

keyway pro and its related entities conduct transactions with utmost good faith and due diligence. However, they shall not be held liable for any omission, deliberate omission, or fraud by any person, firm, or company providing instructions for order execution or conducting transactions on your behalf. This includes instances of negligence, deliberate omission, or fraud by the Company.

keyway pro will not be responsible for any missed opportunities leading to losses or changes in the value of your Financial Instruments. You are entirely liable for any claims, losses, damage, liability, or expenses incurred by the Company while providing services and related operations.

The Company's charges, fees, commissions, etc., and the Client's trading losses will not exceed the Client's available balance. keyway pro shall not be held liable for damages resulting from negligence, deliberate omission, or fraud by the bank where the Company's bank account is held.

keyway pro is not liable for the loss of Financial Instruments and funds if held by a third party like a bank or for actions taken based on inaccurate information before being informed of any changes. While the Company ensures the good standing of banks and institutions where funds are deposited, it won't be held liable for losses due to financial deterioration or events leading to bank failure.

The Company disclaims liability for:

  1. Systems errors (Company's or service providers).
  2. Delays.
  3. Viruses.
  4. Unauthorised use.
  5. Acts by or on the instruction of a Market, clearing house, or regulatory body.

The Company is not liable for partial or non-performance due to causes beyond its control, including breakdowns, delays, or failures of facilities, industrial action, terrorism, acts of God, governmental regulations, or failures by intermediaries.

keyway pro, its directors, officers, employees, or agents are not liable for losses, damages, costs, or expenses incurred by you under this Agreement, including transactions or declined proposed transactions. The Company is not responsible for special or consequential damages, loss of profits, goodwill, or business opportunity.

You shall indemnify the Company for any debit balance, losses, liabilities, costs, expenses, taxes, imposts, and levies incurred concerning your accounts or transactions. The Company's charges, fees, commissions, etc., cannot exceed the Client's available balance.

You acknowledge not relying on representations other than those in this Agreement. The Company is not liable for terms not in this Agreement unless fraudulent.

Duration of the Agreement and Amendment There of with keyway pro

Duration:

This Agreement between keyway pro and the Client remains valid indefinitely until terminated by either party. The Agreement becomes effective only upon the Client's initial deposit with the Company.

Amendment:

1. Unilateral Amendment by the Company: The Company may amend the Agreement if necessary due to new market developments. Such amendments will be communicated in writing, via email, or through the main webpage, and Client consent is not required.

2. Legal Framework Changes: If changes in the legal framework don't necessitate an Agreement amendment, the Company will notify Clients through its main webpage and/or email. Clients can terminate the Agreement within 7 days of notification if objections arise, provided all pending transactions are completed. Failure to object within the deadline implies Client consent.

Improper or Abusive Trading And/or Unauthorised Activities with keyway pro

Efficient Trading Liquidity:

keyway pro aims to provide efficient trading liquidity with tradable prices. Clients acknowledge that occasional price misquotations may occur due to the highly automated nature of streaming price delivery.

Unauthorised Activity:

Clients commit to refraining from Unauthorised Activities, including but not limited to money laundering, arbitrage, and trading on off-market quotes.

Company Actions:

In case of suspected unauthorised or abusive activities, the Company retains the right to adjust payouts, restrict access to quotes, obtain historic profits gained through abuse, reject/cancel trades, and terminate the trading relationship.

Prohibited and Unlawful Trading Techniques:

Clients must avoid trading strategies like 'arbitrage,' 'sniping,' or 'scalping.' The Company reserves the right to identify and act against abusive trading strategies.

Changes in Market Conditions:

The Company has no obligation to inform Clients about changes in market conditions. Clients acknowledge the speculative and volatile nature of trading in Over-The-Counter Market CFDs and take sole responsibility for monitoring positions and providing timely instructions.

CFD Trading Terms - Contracts for Differences with keyway pro

Contract for Difference Overview:

A CFD is an investment contract where profit or loss is the difference between the opening and closing price. CFD prices are linked to other financial instruments like shares, indices, commodities, or fixed-income securities.

Overnight Interest:

A daily financing charge may apply to open Forex and CFD positions at the trading day's close. The Customer pays the charge to the Company or vice versa. The financing charge calculation method varies by CFD type. The Company can change the calculation method, rates, and applicable CFD types. Certain CFDs may also incur commissions.

Expiry Transactions and Rollover:

CFD trades may be linked to the market price of a base asset. Before the base asset's expiration, it is replaced, and the CFD's quotation changes accordingly if an Instrument has an Expiry Date, failure to close it before that date results in automatic closure at the last quoted price.

Types of Orders:

Market orders for immediate buying or selling and limit/stop orders to trade at predefined levels are accepted. Limit orders buy/sell below/above the market price. The Company's Order Execution Policy governs their execution, but execution isn't guaranteed at specified prices unless explicitly stated.

Slippage:

Slippage, the difference between expected and executed order prices, may occur positively or negatively. It is a common element in financial instrument trading, especially during low liquidity or high volatility periods.

General Terms of Use:

The Company can add, remove, or suspend financial instruments at its discretion, especially during stock transformation events. The Company may amend instrument content, terms, expiry dates, or trading hours. Clients are notified of such changes.

Maintaining Account Status:

To maintain a specific account status, clients must accumulate a minimum monthly number of trader points required. Clients can revert to a previous account status by meeting the monthly trader points requirement or making deposits.

Takeovers and Transformations:

In events like takeovers or transformations, the Company may close out customer open positions at the market price before the event. Adjustments may be made to contract price or quantity to account for the diluting or concentrating effect of the action. The Company determines appropriate adjustments.

Risks Acknowledgment

Market Conditions and Fluctuations: You acknowledge that due to market conditions, the value of Financial Instruments may increase, decrease, or be reduced to zero. Regardless of the information provided by the Company, you accept the possibility of such occurrences.

Significant Risk: You acknowledge the considerable risk of incurring losses and damages through investment activities. You willingly undertake this risk upon entering into the business relationship with the Company.

Risk Declaration: You declare that you have read, understood, and unreservedly accepted:

  1. Past performance does not guarantee future returns of Financial Instruments.
  2. Risk of exchange rate changes for Financial Instruments traded in other currencies.
  3. Risk of losing all or more than the invested funds.

Individual Agreements: Each financial contract purchased is an individual Agreement between you and the Company, non-transferable to third parties.

Confidential Information

Non-Disclosure Obligation: The Company is not obliged to disclose or consider any information unless agreed otherwise in the Agreement or required by relevant Laws and Regulations.

Privacy and Data Handling: The Company ensures confidentiality and will not disclose private or confidential information without written consent, except where required by law.

Legal Obligations: The Company may provide financial information to local tax authorities as legally obligated under intergovernmental agreements.

Privacy Policy: By accepting the Agreement, you consent to the terms of the Company's Privacy Policy available on the main Website.

Communication and Record Keeping

Notice and Communication: Notices and communications to the Company must be in writing and sent to specified addresses. The Company may specify alternative communication methods.

Recording Conversations: The Company may record telephone conversations without warning tones to ensure accurate recording of transaction terms. These recordings are the Company's property.

Complaints Procedure

Internal Procedures: The Company implements internal procedures for handling complaints fairly and promptly.

Complaint Submission: You may submit complaints via email to [email protected].

Investigation and Response: The Company will acknowledge complaints promptly, investigate within 60 days, and respond to the complainant, providing reasons for the decision.

Conflict Management: The Company makes reasonable efforts to manage conflicts of interest between clients, ensuring fair treatment and protection of interests.

General Provisions

Representation Disclaimer: No representations were made to incite or persuade you to enter the Agreement.

Illegality of Provisions: If any provision becomes illegal, void, or non-enforceable, the legality and enforceability of the remaining provisions shall not be affected.

Laws and Regulations: Transactions are subject to the Laws and Regulations of Saint Kitts and Nevis.

Obligations Fulfilment: You shall take necessary measures for the Company to fulfil its obligations.

Information Accessibility: Detailed information on transactions and the Company's activity is accessible on the Company's Website.

Language Prevalence: English language provisions prevail over translations.

Applicable Law Jurisdiction

The Laws of Saint Kitts and Nevis govern the Agreement, and the competent court for dispute resolution is the District Court, where the Company's headquarters are located.